FAQ

Frequently Asked Questions (FAQ)

  1. What methods do you support?
    Chain-Ladder, Mack (with confidence intervals), Bornhuetter–Ferguson, GLM; more are on the roadmap.

  2. Can I compare variants?
    Yes — Base vs V1/V2… on a single screen, plus comparison export to PDF/CSV.

  3. What does the audit trail look like?
    Every run stores the parameter set, data version, user, and timestamp; results can be reproduced 1:1.

  4. What data formats do you accept?
    CSV/XLSX with triangles (paid/incurred/claim counts). Import templates and quick how-to guides are available.

  5. Does it run on-prem?
    Yes — Docker/K8s containers. Alternatively, a secure SaaS deployment with encryption.

  6. How long does it take?
    Most runs finish in minutes; heavier scenarios can take hours, depending on data volume and method.

  7. Can I add my own assumptions (tail factor, BF priors)?
    Yes — parameters are editable and clearly shown in the report.

  8. What API does the platform support?
    The platform currently provides a REST API. We plan to extend it with additional interfaces in the future.